Comprehensive Lubrication Program

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Customer Service

Quality assurance program:

C&C maintains the highest level of quality assurance procedures. We adhere to all ISO 9002 protocols. All raw materials received are accompanied with a certificate of analysis describing the specifications for each product. Each blend is generated from a computerized build/formulation sheet. The build sheet lists each component and the sequence of addition is added to the batch. Once the manufacturing of the batch is complete, a sample is taken and tested to confirm proper specifications. If any adjustment or additions are required they are made at this point. Once the batch meets the benchmark for the finished blend a reference sample is saved and catalogued. The finished blend is now ready for packaging. Each container is labeled with the batch code, dated and sealed.

Customer Support Systems:

C&C utilizes a standard protocol to address all customer inquiries. Questions, requests and complaints are directed to the C&C Oil Company headquarters attention Alan Lockett. Once received, all inquiries will be given highest priority and immediate attention. Our goal is immediate response and resolution.

Specific benefits consistently derived by the C&C Oil Company customers are:

a. Reduced energy costs
b. Improve equipment efficiency
c. Preserving your capital equipment
d. Extending lubricant service intervals
e. Consolidation of lubricants
f. Being responsive to your needs and requirements
g. Providing a single source of supply
h. Educational and informative seminars

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C & C Oil Company
1591 Big Shanty Rd. | Kennesaw, GA 30144
PHONE: (770) 424 - 4093 | FAX: (770) 426 - 4167